FAQs

We ship worldwide.

Singapore
Free shipping via SingPost (2-3 business days) with SGD22 orders and above.

Philippines
Free same day delivery within Metro Manila with P900 orders and above.
Free express shipping (5-7 business days) via LBC with P900 orders and above.

Rest of the world
Free economy shipping worldwide with USD22 orders and above (7-18 business days).
Free expedited shipping with USD79 orders and above (3-5 business days).
USD18 Expedited Shipping for USD78 orders and below (3-5 business days).

We will dispatch your order within 2-3 business days after purchase.

Order usually dispatched 2-4days after receiving your order and tracking number will be provided via email.

Conditions for Returns, Refunds & Exchange

In order for the items to be eligible for a return, the items must be returned 7 days starting from the day you receive your order. After 7 days we are not able to accept refund or exchange. The items must be in the original packaging and unused.

The following item is not eligible for refund or exchange:

  • The item is not in original condition
  • The item is damaged or is missing parts
  • Any item returned after 7 days

​We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

​Strictly only regular priced items may be refunded.

​Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your full refund (less shipping fees) will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Returning Item

You are responsible for the cost and risk of returning the item to us. Please fill up the form via the link below for return.

Contact us

​We cannot be held responsible for item damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Gifts

If the item were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be emailed to You.

​If the items weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us at info@timebaubles.com

Leather Straps

We sourced natural and prime cowhide leather for all of our leather straps and accessories with wide range of colors and materials available.

Nato Straps

Our single pass Nato straps are made of buff woven nylon fibers offering the perfect balance of durability and comfort.

Leather Straps

Our leather straps are available in different sizes

  • 18mm
  • 19mm
  • 20mm
  • 21mm
  • 22mm

 Straps thickness varies approximately 2mm to 3mm depending on the design.

Nato Straps

Our buff woven nylon single pass nato straps is measured at 275mm lenght and features 13 buckle holes to accommodate a wide range of wrist sizes.

We offer lifetime warranty on all our products.

What do we cover? Everything less accidental damage or general wear & tear. If you face an issue with your TIMEBAUBLES product, just get in touch with us and we will get you sorted out.

If the product you receive is defective or damaged in any way, or you just have buyers remorse, do not hesitate to contact us at info@timebaubles.com.

Simply email info@timebaubles.com and we’ll look into this for you.  When you get in touch with us, please provide your order number and photographs of your item. Please be aware that items which have been damaged as a result of normal wear and tear, by accident, or your own misuse, will not be considered faulty. This does not affect your statutory rights.

We offer gift cards in $20, $50, $100 and $200 denominations. Please proceed to Shop to purchase your gift card.

Currently we accept all major credit cards and mobile payment system listed below.

  • Mastercard
  • Visa
  • Amex
  • Paypal
  • Apple Pay
  • Google Pay
  • Alipay
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